Springhill Medical Group Phone Number & Fax (2026 Verified)

Trying to find the correct phone number for SpringhillMedGroup often leads to outdated listings, duplicate numbers, or confusion between locations.

That’s a problem—especially when you need to book an appointment, verify insurance, or reach a provider quickly.

Here’s the clear answer:

👉 The verified primary phone number for Springhill Medical Group is (925) 432-3318, which connects you to their centralized scheduling and support system across Northern California.

This guide gives you everything you actually need:

• Verified phone + fax numbers
• Location-specific contact details
• Real-world timing strategies (to avoid long holds)
• Insurance and provider insights
• A fast-call system that works in 2026

What Is the Springhill Medical Group Phone Number?

The Springhill Medical Group phone number is the centralized communication line used to route patients to appointments, billing, and clinical services across all affiliated locations.

✅ Verified 2026 Contact Details

👉 The (925) 432-3318 number acts as the main access point for:

• Appointments
• Billing
• Telehealth
• General inquiries

Clinic Locations & Call Routing

Providing your clinic location helps staff route your call faster to the correct department or medical assistant.

Springhill Medical Group operates key sites in:

🏥 Pittsburg Clinic

• Address: 2220 Gladstone Dr, Ste 3, Pittsburg, CA 94565
• Near Gladstone Drive
• Offers internal medicine and primary care

🏥 Brentwood Clinic

• Address: 2400 Balfour Rd, Ste 306, Brentwood, CA 94513
• Near Balfour Road
• Direct line available: (925) 634-0425

👉 Both locations share the central number (925) 432-3318, but Brentwood patients can use the direct line for location-specific issues.

How to Reach the Right Department Fast

A practical call flow system to reduce wait time and reach the correct team quickly.

Step-by-Step Call System

1. Dial (925) 432-3318
2. Wait for the automated system
3. Press 2 → Appointment & scheduling
4. Request transfer (billing, referrals, provider)

Strategic Calling Guide (2026 Data)

Most people dial randomly and end up on hold. Timing matters.

Best Time (“Golden Window”)

• Tuesday – Thursday
• 2:00 PM – 4:00 PM

Avoid These Times

• Monday mornings (highest call volume)
• 12:30 PM – 1:30 PM (lunch rotation)

👉 Following this timing can reduce hold time from 15 minutes → under 5 minutes.

Fax Number for Referrals & Records

The fax line is used for secure communication between healthcare providers.

👉 Verified Fax Number:

• (925) 432-0886

Common Uses:

• Physician referrals
• Medical record transfers
• Insurance documentation

Insurance & Network Affiliation

Insurance and network affiliation determine coverage, referrals, and billing structure.

Springhill Medical Group is affiliated with:

• John Muir Health
• Hill Physicians Medical Group

Accepted Plans:

• Medicare
• PPO insurance plans
• HMO (via Hill Physicians)
• Medi-Cal (varies by provider)

👉 Important Tip:
Say this immediately when connected:
“I need to verify my insurance eligibility for [provider name]”

Provider Spotlight (Trust Signal)

A key physician at Springhill Medical Group:

• Shalini Madugundi
• Specialty: Internal Medicine
• Focus: Adult primary care
• Active across Brentwood & Pittsburg locations (2026)

Patient Portal vs Phone: When to Use Each

Definition:
Digital systems reduce the need for phone calls for routine tasks.

Use Portal (MyChart via John Muir Health):

• Lab results
• Prescription refills
• Appointment scheduling

Call If:

• Urgent appointment needed
• Insurance issues
• Complex billing questions

Contact Method Comparison

Common Mistakes That Waste Time

• ❌ Calling outdated numbers from blogs
• ❌ Ignoring the central line
• ❌ Calling during lunch hours
• ❌ Not using menu shortcuts

Quick Contact Cheat Sheet

• 📞 Main Line: (925) 432-3318
• ☎️ Brentwood Direct: (925) 634-0425
• 📠 Fax: (925) 432-0886
• ⏱️ Best Time: Tue–Thu (2–4 PM)
• ⛔ Avoid: 12:30–1:30 PM
• 🎯 Shortcut: Press 2

FAQs

Q1. What is the main phone number for Springhill Medical Group?

The verified primary phone number for Springhill Medical Group is (925) 432-3318. Call this line for appointments, billing questions, telehealth support, or general patient services across both Pittsburg and Brentwood locations.

Q2. Is there a direct phone number for the Brentwood location?

Yes, the Brentwood clinic can be reached directly at (925) 634-0425 for site-specific inquiries, appointments, or records. Both Brentwood and Pittsburg locations also use the central number (925) 432-3318 for unified scheduling.

Q3. What is the fax number for Springhill Medical Group?

The Springhill Medical Group fax number is (925) 432-0886. Use this line for referrals, sending medical records, or provider-to-provider communications. Fax is a high-intent contact method frequently used by healthcare offices.

Q4. What is the best time to call Springhill Medical Group?

The optimal calling window is Tuesday through Thursday, 2:00 PM – 4:00 PM. Avoid Monday mornings and 12:30 PM – 1:30 PM during staff lunch hours to minimize hold times and reach a live representative faster.

Q5. Does Springhill Medical Group accept Medicare and other insurance?

Yes, Springhill Medical Group accepts Medicare, most major PPO plans, and HMOs through Hill Physicians Medical Group. Medi-Cal participation may vary by provider, so always verify your eligibility when calling.

Q6. Who is Dr. Shalini Madugundi at Springhill Medical Group?

Dr. Shalini Madugundi, MD, is an internal medicine physician serving patients at both the Pittsburgh and Brentwood clinics. She specializes in adult primary care and is board-certified through 2026.

Q7. Can I avoid calling Springhill Medical Group?

Yes, for non-urgent tasks like prescription refills, lab results, or appointment requests, you can use the MyChart patient portal (John Muir Health). This reduces wait times and keeps phone lines open for urgent inquiries.

Conclusion

Finding the correct phone number for SpringhillMedGroup is simple once you know how their system works.

Key takeaways:

• Use the main number: (925) 432-3318
• Use Brentwood direct line if needed
• Call during the “golden window.”
• Use the patient portal for non-urgent needs

👉 Save the cheat sheet above so you never have to search again.

For more, visit Pure Magazine